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Services

A senior team, from first workshop to systems in production.

Cortex works as an extension of your leadership and operations teams. We bring strategy, engineering and change management together, so automation ships, and sticks.

Services, from strategy to scale
6
Accountable team, end to end
1
To your first live system
~6 wks
01What we do

Six services, one accountable team.

01 / 062 to 4 weeks

AI Strategy

Know exactly where AI will pay off.

We assess your operations, data and systems, identify the opportunities with the highest return and build a prioritized roadmap with a clear business case for each one.

What you get

  • Opportunity assessment
  • Prioritized automation roadmap
  • Business cases and ROI model
  • Executive briefing
Workshop room prepared for a strategy session
02 / 06Flexible retainer

Automation Consulting

Senior guidance for teams building in-house.

Experienced advisors who help your teams choose the right tools, design robust automations and put the governance in place that keeps them safe at scale.

What you get

  • Architecture reviews
  • Tooling recommendations
  • Governance framework
  • Team enablement sessions
Light falling across a minimal staircase
03 / 064 to 8 weeks

AI Agent Development

Custom agents, built for your work.

We design, build and evaluate agents trained on your processes and knowledge, with guardrails, human checkpoints and performance testing before anything goes live.

What you get

  • Production-ready agents
  • Evaluation suite on real cases
  • Guardrails and escalation rules
  • Usage and quality analytics
evaluation suite1,240 real cases
  • Invoice field extraction98.4%
  • Policy compliance100.0%
  • Escalation accuracy96.1%
  • Response quality94.7%
Release gatePassed, ready for rollout
04 / 062 to 3 weeks

Workflow Design

Processes redesigned around automation.

We map how work really flows today, remove the steps that add nothing and design automated workflows with clear ownership, approvals and exception handling.

What you get

  • Current state process maps
  • Future state workflow design
  • Automation specifications
  • Change and adoption plan
Flowing curved architecture against a clear sky
05 / 063 to 6 weeks

System Integration

Every tool connected, every record in sync.

We connect agents and workflows to your CRM, ERP, helpdesk, data warehouse and internal tools through secure, monitored integrations that your IT team can trust.

What you get

  • API and data integrations
  • Single sign-on and permissions
  • Data pipelines
  • Integration monitoring and alerts
City towers connected above the clouds
06 / 06Ongoing

Deployment & Optimization

Live, measured and improving every month.

We roll out in stages, train your people, monitor performance in production and keep tuning, so results keep growing long after launch day.

What you get

  • Staged rollout plan
  • Team training and playbooks
  • Live performance dashboard
  • Monthly optimization reviews
live performanceLive

48,210

Tasks this month

3,120

Hours returned

0.4%

Exception rate

Month 1Automation coverageMonth 12
02Ways to work together

Start focused. Scale when it pays off.

Every engagement is scoped around outcomes, with a clear proposal after your first consultation.

01

Discovery Sprint

2 weeks

A focused assessment of your operations that ends with a prioritized roadmap and a business case for your first automation.

  • Stakeholder interviews and process mapping
  • Opportunity scorecard
  • Roadmap and ROI model
Discuss this engagement
02Most chosen

Build Partnership

8 to 12 weeks

We design and ship your first production systems alongside your team, from architecture through rollout and training.

  • Solution architecture
  • Agents, workflows and integrations
  • Rollout, training and handover
Discuss this engagement
03

Managed Intelligence

Ongoing

We run, monitor and expand your automation portfolio as a long-term partner, with clear monthly reporting on impact.

  • Monitoring and incident response
  • Continuous tuning and retraining
  • Quarterly expansion roadmap
Discuss this engagement
03Questions

Good questions, straight answers.

Something else on your mind? Write to us at hello@cortex.ai.

  • Most clients have a first system in production within six weeks of kickoff, and see measurable impact within the first month after launch.

  • No. Part of our work is connecting to the data you already have and making it usable. If something important is missing, we tell you early and plan around it.

  • No. We connect to the CRMs, ERPs, helpdesks, data warehouses and internal systems you already run, and build custom connectors when something has no ready-made link.

  • Systems run in your environment or a dedicated private one, with single sign-on, role-based permissions, encryption and full audit logs. NDAs and data processing agreements are standard.

  • You own everything we build. We can hand over completely with documentation and training, or stay on to monitor, optimize and extend automation to new processes.

  • Strategy and build work is scoped as fixed engagements, and ongoing optimization runs on a monthly retainer. You receive a clear proposal after the first consultation.

Plan your first system

Bring us one process. We will show you the return.

Book a 45-minute consultation. We will map your highest-value automation opportunities and show you what a first system could look like, at no cost.